Last updated: April 30, 2026

At Imperial Jewelry, we strive to provide a transparent and reliable shopping experience for every client. Please review the details of our return policy below.

Return Eligibility

• Returns are accepted within 5 calendar days of delivery and are issued as store credit only.
• Returned items must be:
  • Unworn and unaltered
  • Complete with all original packaging, tags, and documentation
  • Accompanied by the original receipt

Items that do not meet these requirements will not be approved for return.

Final Sale & Non-Returnable Items

The following categories are considered final sale and cannot be returned:

• Brand new watches
• Special orders or specially sourced pieces requested by the client
• Engraved or custom jewelry
• Handbags and leather goods
• Any item labeled as “Final Sale” at the time of purchase

Imperial Jewelry reserves the right to determine the condition and eligibility of all returned merchandise

Condition of Returned Merchandise

All returns must arrive in the same condition in which they were sold. Any signs of wear, bracelet adjustments, damage, or missing components may void return eligibility.

International Orders

Imperial Jewelry is not responsible for delays, duties, taxes, or additional import fees associated with international shipments. Customs charges and international sales tax are non‑refundable.